Privacy Policy
Thank you for choosing CityWanderer Tours. This policy explains how we collect, store, protect, and use your data while ensuring compliance with international data protection regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). By accessing our website and using our services, you consent to the practices outlined in this policy.
Data Collection
We collect certain types of information when you visit our website, interact with our services, or Contact Us. This may include:
- Personal Information: Your name, email address, phone number, and other personally identifiable details you provide to us voluntarily.
- Usage Data: Information about your interaction with our website, such as your IP address, browser type, device type, operating system, and website navigation patterns.
- Cookies: We use cookies to enhance your browsing experience. You have control over whether to allow cookies or not in your browser settings.
- Third-Party Data: We may receive data from our trusted third-party partners, analytics providers, or advertising networks.
Data Storage
We store your data on secure servers located in the United States and adhere to strict security measures to prevent unauthorized access, use, or disclosure of your information.
Data Usage
We use your data for the following purposes:
- Provide and improve our services: Your information helps us deliver personalized experiences, process bookings, and enhance our offerings.
- Communication: We may contact you to respond to your inquiries or provide important updates regarding your bookings.
- Marketing and Analytics: Your data allows us to analyze trends, track website traffic, and deliver targeted advertisements. Our use of Google Analytics adheres to their Terms of Service and anonymizes your IP address.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. If you wish to get your information deleted, please refer to the "Rights to Data Deletion" section below.
Your Rights to Your Data
You have certain rights regarding your personal information, including:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Correction: You have the right to correct any inaccurate or incomplete data we hold about you.
- Right to Deletion: You can request the deletion of your personal information.
- Right to Object to Processing: You may object to the processing of your personal information, especially for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Data Security
We take the security of your data seriously. We implement physical, technical, and administrative measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Data Sharing
We do not sell or rent your personal information to third parties for any purpose. However, in certain cases, we may share your data with trusted third-party service providers, partners, or legal authorities as required by law or to fulfill services you have requested (e.g., processing payment). These third parties are also obligated to protect your data in compliance with applicable privacy laws.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated version on our website or through other appropriate communication channels.
Contact Us
If you have any questions or concerns about this privacy policy or your personal information, please contact us:
- Email: [email protected]
- Address: 123 Main Street, Cityville, USA
Last Updated: October 1, 2022